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Added:	05-15-2006
Updated:	04-24-2007
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Creating e-mail addresses, usernames, or FTP accounts.

User accounts are created to allow individuals access to send and receive e-mail (username@domain.com) as well as (optionally) access their own user web space within your domain.

Separate user accounts are typically used in situations where more than one person will have access to both send and receive e-mail through your web site. If you need to have one person receive e-mail sent to multiple e-mail addresses, using an e-mail alias may work better.

Each hosting account receives a specific number of user accounts with their hosting package. To see how many user accounts come with your hosting package, click here.

User accounts are created through the process below. In each step, the thumbnail image to the right is linked to a screenshot to help you through the process:

1	Visit your site control panel at www.yourdomain.com/admin. Log in using the admin username and password provided in your 'signup' e-mail. In the case of accounts that normally include the @domain.com after the username - omit this when logging in to the CP.
2	Once Logged in, click the "Mailboxes/Users" link located about half-way down the left hand side of the control panel.
3	A list of all current usernames will be displayed. From this screen, you can easily create, delete, and edit user options (such as mailbox size, password, and FTP access). Several 'default' usernames may be listed - these are not counted towards your total. To create a new username, click the 'Add User' text link at the top of the page, directly below the heading.
4	The next screen will prompt you for information about the username you wish to create. Fill in each blank as applicable: Username - The username will also be the e-mail address - username@yourdomain.com. Usernames can be of any length, however it's recommended that they be 8 characters or less. Password - Passwords must be between 6 and 20 characters. It's highly recommended that any password contain both letters and numbers. Plain english words should be avoided for security reasons. Full Name - This field is intended for the real name of the user. While this field is required, it can actually contain any data you choose. Disk Quota - This is the amount of space the user is allowed within your hosting account. Any space a user is utilizing counts against the total allowed for your account - however it is the actual space being used that is counted, not the limit you specify here. A typical mailbox is 10 MB in size. FTP - If you check this option, the user will have FTP access to their own website within your domain (yourdomain.com/~username). This feature is completely optional and up to the admin of each site to set. When creating a username, pay special attention to the information at the top of the screen. This will help you to set up the user's e-mail and FTP software as applicable. When you've finished entering the user information, click 'Add'
5	You should receive a message at the top of the screen indicating that your new username has been successfully created. In addition, the new username should be listed in user list. In the event that the username cannot be created, an error message will be displayed at the top of the screen, and the 'Add User' form will be redisplayed. In most cases, the error is easily corrected (passwords did not match, username too long, etc). Should you encounter a problem please contact support. That's It! Your username is now created and ready to be used for e-mail and FTP (if you selected that option).

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Web Hosting Support » Hosting Knowledge Base » E-Mail » E-Mail Addresses » Creating e-mail addresses, usernames, or FTP accounts.

Creating e-mail addresses, usernames, or FTP accounts.

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